Skip to content
29 March Training Day

29 March Training Day Schedule, Trainer, and partner speaker

Registration desk

8.00-9.00 Attendees can register and collect name badges at the desk on the Upper Lobby.
 

Schedule

 
09.00-09.30 Visit Expo on the Upper Lobby 
09.30-09.45 Welcome by IMA Executive Vice Chair, Julia Schmidt
09.45-10.00 Introduction to AI for Executive Management Support Professionals
10.00-10.40 AI hackathon: explore and get inspired by gen AI in groups
10.40-11.00 Coffee & networking break/expo
11.00-12.15 AI chatbot prompt crafting & use cases
12.15-12.30 IMA partner speaker Lucy Brazier
12.30-14.00 Lunch & networking break/expo
14.00-14.55 AI chatbots group challenge & peer learning
14.55-15.15 Coffee & networking break/expo
15.15-16.00 Group challenge sharebacks
16.00-16.20 How to embed AI in your day-to-day
16.20-16.30 Wrap-up of day activities
16.30-16.50 Upcoming IMA international events
16.50-17.00 Closing

Times in CET = Central European Time 

Dress code: Business casual 
Conference room: Le Jardin

Trainer - Fiona Young

Fiona is founder of Carve, a series of live digital courses for executive assistants to learn AI, create capacity and develop into a strategic assistant — carving out their career growth in the process. Fiona’s spent 18,000+ hours of her career redefining what modern digital learning experiences look like. Most recently she led learning programs at Hive Learning, the peer learning app that’s recognized as a top innovator in b2b learning tech. 
 

Fiona built Hive’s learning content strategy, creating a cutting-edge approach to social learning that drove impressive outcomes for clients. She led a team of learning designers and crafted dozens of cohort-based programs (some award-winning) for corporate clients including household names in media, financial services, consulting, automotive, consumer products and sport. 

She previously ran learning & development for Blenheim Chalcot, one of the world’s most successful venture builders, overseeing group learning strategy and programs for 3,000 people across 25 ventures.  

Fiona started her career as an executive assistant in venture capital. She has a degree in Economics from the University of California at Santa Barbara.  

Fiona is Californian by birth, but a Londoner by choice. When not behind her laptop she’s usually found roaming Hyde Park or eating her way through London’s endless restaurant scene. 


Partner speaker

Lucy Brazier OBE is one of the world’s leading authorities on the administrative profession, and has been an IMA partner since many years. As CEO of Marcham Publishing, specialist publishers of Executive Support Magazine – a global training magazine dedicated to the professional development needs administrative professionals Lucy works with the best trainers of Executive Assistants from around the world to deliver the most up-to-date and current training in the market.

Her passion is for the Assistant role to be truly recognized as a career and not just a job. Lucy has a unique overview of the role and where it is heading. With access to the most forward-thinking, passionate and knowledgeable trainers and administrative business leaders in the world, as well as personally meeting and speaking to literally thousands of Assistants over the last 10 years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day-to-day basis are second to none.
 
In 2021 Lucy was awarded an OBE for services to office professionals. She has also received an Honorary Fellowship to the Institute of Administrative Management – one of the oldest management institutes in the world having inspired professional business managers and administrators since 1915 – in recognition of her work to drive the profession forward.