Support Specialist
We are looking for a French-speaking Support Specialist to join Lyyti’s customer service team.
In this role, you will help Lyyti users succeed in their events with the Lyyti system. You will support our customers via phone, chat, social media channels, and video calls. Your shifts will be scheduled on weekdays between 8 AM and 6 PM. You will also actively contribute to improving teamwork and processes within our customer service team.
We hope that you:
- Are eager to help our customers and solve their questions
- Learn quickly and have an interest in working with IT systems
- Enjoy working in a team and take responsibility naturally
- Communicate fluently in French and English
We promise you:
- The opportunity to become a customer service and Lyyti system professional
- Comprehensive onboarding and support from your team
- A sustainable way of working with great colleagues
- A work culture that values autonomy, freedom, and responsibility
- Benefits such as:
- Lunch benefit
- ePassi (for well-being, culture, sports, and commuting)
- Extensive occupational health care
- Preventive mental well-being support (Auntie)
- Employee workability insurance
- Team events, and more
The employment will start as soon as possible and is permanent. The weekly working time is 36.25 hours, and the monthly salary will be between 2435€ and 2700€, depending on your expertise and experience.
The position is based in our Turku office. While in-person interactions with colleagues are an important part of our culture, you can work remotely two days a week if you prefer.
Interview Process
- First interview: Team Lead Hannes + Tino from People & Culture
- Second interview: Hannes + the Customer Service team
Interested?
If you think you could be the next Lyytian, submit your application by Sunday, April 6, 2025.
If you have any questions about the role, Hannes (Chief Customer Officer) will be happy to answer them by phone at +358 44 579 3001 or by email at hannes.merisaari(a)lyyti.com.